Responsible Gaming — Know Yourself, Set Limits
ppi believes the best way to enjoy betting and casino games is to play in a controlled and informed manner. On this page you will find details about self-limit tools, warning signs, and how to get support when you need it.
Why ppi takes responsible gaming seriously
Betting and online gaming are forms of entertainment. But when that entertainment goes out of control, it can have a negative impact on personal, family, and financial life. ppi wants every member to play consciously and safely — not in the hope of winning, but for enjoyment.
Our Terms and Conditions make it clear that to register at ppi a member must be 21 years of age or older. Age verification is an important step on our platform — it is not a formality, but a real safeguard.
When someone becomes so absorbed in gambling that daily responsibilities and relationships suffer, it is no longer entertainment. Seeking help at that point is not a sign of weakness — it is the sensible thing to do. ppi's 24/7 live chat and email support team is always here. You can also find answers to responsible gaming questions in our FAQ.
Before you play, ask yourself a few honest questions: Am I playing within my set budget? Am I chasing losses by placing bigger bets? Am I hiding my gambling from family or friends? Answering these questions honestly is the first step toward responsible gaming.
Self-limit and control tools
ppi provides several tools that let you set your own limits on how you play.
Set a Deposit Limit
Set a maximum deposit amount for any period — daily, weekly, or monthly. Once a limit is set, reducing it takes effect immediately; increasing it takes effect after a fixed cooling-off period.
Control Your Session Time
Decide in advance how long you will play in one sitting. When the time is up, your session ends automatically so you do not lose track of how long you have been playing.
Set a Bet Amount Limit
Set a maximum amount for a single bet so you do not place a large wager on impulse. Smaller bets help keep the experience enjoyable over the long term.
Cooling-Off Period
If you feel you need a break, temporarily close your account for anywhere between 24 hours and 30 days. You will not be able to log in during this time.
Self-Exclusion
If you need a longer break, take a permanent self-exclusion of 6 months or more. Once this step is taken, the account cannot be reactivated before the selected period ends.
Reality Check Reminders
A message will appear on screen at set intervals reminding you how long you have been playing and how much you have spent in that session.
To activate these tools, ppi Login and go to Account Settings, or get help via 24/7 live chat.
Warning signs of problem gambling
If you notice any of the following signs in yourself, take action promptly:
- Repeatedly placing larger bets to chase losses and holding onto the belief that "this time I will win."
- Hiding how much you gamble or how much you have lost from family, friends, or colleagues.
- Using money set aside for essential expenses (rent, bills, food) to place bets.
- Feeling restless, irritable, or low when you are unable to play.
- Spending excessive time gambling at the expense of work, study, or family time.
- Taking on debt or borrowing money from others to place bets.
- Repeatedly trying to stop gambling but failing each time.
A short self-assessment
Answer the questions below honestly in your own mind. This is not a test — just be honest with yourself.
- Did you spend more than your set budget last month?
- Did you skip any important tasks because you were focused on gambling?
- Has anyone in your family expressed concern about your gambling?
- Have you tried to stop gambling but been unable to?
If your answer to two or more of these questions is "yes", give yourself some time and read the support section below.
ppi's Commitment
We believe that creating a safe gaming environment is not only a legal obligation but an ethical one. You can learn more about our values and goals on the About ppi page. The long-term wellbeing of our members is our real goal.
Where to turn for help
If you are struggling, do not face it alone — family, friends, or a professional counsellor can all make a difference.
Prevent Minors from Accessing the Site
If a child or anyone under 18 has access to your device, use parental control software to prevent them from accessing this site. A ppi account is for users aged 21+ only — do not share your login details with anyone else.
Privacy and data protection
When you apply for self-exclusion or set limits as part of responsible gaming, that information is kept completely confidential. Our Privacy Policy explains in detail how your personal data is stored and used.
ppi will never discourage you from taking responsible gaming steps. We view decisions to set limits or take a break in a positive light. If you do not want to receive marketing messages during a self-exclusion period, that setting can also be turned off.
Gaming is a form of entertainment — keep that perspective as you play. Do not go beyond your set time and spending limits, and never use money needed for life's essential expenses on bets. Informed decisions are what keep the experience enjoyable.